Rules and Regulations & FAQ

Waves Indoor Waterpark at the Americana Resort

Waves Waterpark Rules & Regulations

Each bather must shower using warm water, soap, and thoroughly rinse off all soap before entering or re-entering the deck.

Children under the age of 16 are NOT to be left unattended in the waterpark.

NO diapers allowed in the pools or water features. Little Swimmer diapers are permitted.

No person shall pollute the water in any manner. Spitting, spouting of water and blowing the nose in or on the deck are prohibited.

No person infected with a communicable disease or having open sores on his or her body shall enter the facilities.

Eyeglasses must be securely affixed to patrons with head strap.

Bathing suits are required to enter pool facilities.

Swimmers with exposed zippers, buckles, rivets or metal ornamentation are not permitted.

Personal, approved life jackets are allowed in wave pool but NOT permitted down slides.

NO floatation toys or water wings allowed in pools or water features.

NO persons shall engage in boisterous play.

NO “outside” food or drinks are permitted in the water park or redemption center.

Alcohol and food purchased from snack bar MUST be kept in designated areas at ALL times.

No glass containers, food or beverage of any description allowed in the pool or on the deck.

Due to the large number of swimmers in the waterpark, the chlorine levels are kept higher than one may be accustomed to, therefore to avoid skin irritation, avoid extended periods in the waterpark and shower immediately upon exit using warm water, soap and thoroughly rinse. The Americana Resort and Waves Indoor Waterpark are not responsible for any fading, bleaching, tarnishing or damage to bathing suits, clothing, jewelry etc.

Telephones for emergency use only and located at all emergency exits.

Hours of operation are subject to change without notice.

Use at own risk – Each attendee needs to have a signed waiver (children – by their parent/guardian) in order to participate, no exceptions.

Any person not honoring the rules will be asked to leave the water park.

 

Life Jackets

All children under 8 years of age MUST wear a life jacket and be within arms reach of a parent at all times. Lifeguards have the right to mandate any guest(s) regardless of age, at anytime to utilize a life jacket, if management sees fit. Refusal to do so will result in said guest(s) being asked to leave the waterpark.

 

 

Waves Waterpark Attractions

WAVE POOL/BEACH ENTRY POOL

Shallow water – NO diving.

Maximum depth of wave pool in deep end is 5 feet or 1.5 meters.

ACTIVITY POOL

Lifeguard not required for this feature. Parental supervision required.

Shallow Water – NO diving.

Maximum depth – 3 feet or 0.91 meters.

TOT POOL

This area does not require Lifeguards or Attendants. Parental Supervision is required at all times.

Problems with the pool should be reported to the Life Guard station.

Maximum bather load is 47.

Maximum depth of tot pool is 1 foot or 0.3 meters.

 

 

AQUA PLAY CENTER

Lifeguard not required for this feature. Parental supervision required.

This is a “0” depth water feature with sprays, fountains, and dumping bucket.

Children under 36 inches tall are not permitted on slide without adult supervision.

Only 1 rider to enter the flume/slide at a time.

Slide must be ridden feet first, lying on your back or in a sitting position.

Wait for the ride to be clear.

At the end of the slide obey all signs and exit quickly.

*** CAUTION *** for safety reasons pregnant women and persons with heart conditions or back problems should not ride this ride.

TUBE SLIDES

Persons under the height of 36 inches tall are NOT permitted on this ride.

Persons between 36 inches and 48 inches MUST wear approved life jacket provided by waterpark and MUST be accompanied by an adult 16 years of age or older on a double inner tube.

Persons over 48 inches may ride single inner tube.

Tubes must be ridden in a seated position facing forward.

Riders MUST wait for attendant start signal before starting ride.

No person shall run, dive, stand, kneel, rotate or stop in the channel.

At the end of the slide obey all instructions by splash pool attendant and take your tube with you.

Depth of tube slide landing pool is 3.6 feet or 1.1 meters.

*** CAUTION *** for safety reasons, pregnant women and persons with heart conditions or back problems should not ride this ride.

BODY SLIDE

Children under 42 inches tall are NOT permitted on this ride.

Life jackets NOT permitted.

Only one rider to enter flume at a time.

Slide must be ridden feet first, laying on your back or in a sitting position.

Riders MUST wait for attendant start signal before starting ride.

No person shall run, dive, stand, kneel, rotate or stop in the channel.

At the end of the slide obey all instructions by shut down lane attendant and exit quickly.

This feature has run out lanes at the end of each slide flume.

*** CAUTION *** for safety reasons, pregnant women and persons with heart conditions or back problems should not ride this ride.

SPA (HOT TUB)

Bathers who are under the height requirement of 54 inches are NOT permitted in the spa.

Children under the age of 16 who meet the height requirement of 54 inches are NOT permitted in the spa unless accompanied by a parent/guardian who meets the requirements.

Cool down after vigorous activity before using spa.

Enter and exit slowly at designated area only as there is a submerged surface inside the perimeter of the spa.

Long exposure to hot water may cause harm to your health. Persons with known medical conditions should consult a physician before using the spa. Pregnant women should not use the spa.

Over exposure may cause fainting.

Long hair may become trapped in the spa drain.

Depth of spa – 3.6 feet or 1.1 meters.

In case of an emergency there is a RED EMERGENCY STOP button located in the sap area with both audible and visual alarm. When pushed, it will automatically disengage all pumps and motors.

Waves Indoor Waterpark at the Americana Resort

Most Frequently Asked Questions

Can I Bring in Outside Food or Drink?

No outside food or drink is allowed in the Arcade, Snack Bar or Waterpark. No glass containers permitted (e.g. baby food jars, glass water bottles, perfume glass bottles, glass water bottles, etc.).

What are the height requirements?

Our height requirements can be located within Waves Waterpark Rules and Regulations.

Do I need to bring my own Towel?

We are happy to provide towels to both overnight hotel guests and day pass visitors. Towels can be picked up directly at the waterpark and are included as part of your hotel resort fee or $3.50 waterpark facility fee.

What age does my child have to be to get in FREE?

Children 12 months and under get in FREE. Over 12 months pay regular pass price.

Why is the age to get in FREE so young?

Waves Waterpark offers kiddie areas for our youngest swimmers including a kiddie pool with toddler slides. This shallow area pool is perfect for infants & toddlers (adult supervision required).

Does everyone need to sign a Waiver?

Yes, everyone who will be in the waterpark, needs to sign a waiver. If the swimmer is under 18 a parent or guardian must sign on their behalf. Click here to sign your digital waiver form now! 

What are the Rules and Regulations of the Waterpark?

Please refer to the Waves Waterpark Rules and Regulations for all information.

I’m interested in booking a birthday party at Waves Indoor Waterpark. What are my options?

Birthday parties are back at Waves Indoor Waterpark! We invite both day pass visitors and overnight hotel guests to celebrate their birthday party in our 30,000 square foot waterpark. We offer party options and package for groups of all sizes. Please click here to view our Waterpark Birthday Party information!

Do I get a reserved table with my Birthday party booking?

We are happy to provide all birthday parties with complimentary reserved table seating.

How many chaperones are needed?

We require 1 Adult Chaperone (18 years old or older) for every 6 children (age 18 years or under).

What if my child or a child attending the party has any allergies?

Please let your Sales person know at the time of booking, and we will do our best to accommodate all dietary restrictions.

Are there other packages other than just the Birthday Party?

Yes we have many group and corporate packages available, please call 905-371-8595 for more information.

I like the Waterpark Packages but I feel I want to add things on, is this possible?

Yes, ask your Sales Representative for a list of Waterpark party add-ons. We offer everything from additional food items, to Towels, Shirts and More. We are also happy to coordinate your waterpark event with a group meal in our onsite Boston Pizza!